Cancellation policy
Tour Programmes booked and subsequently cancelled shall be subject to cancellation charges as follows:
Druk Air
Full fare
1.More than one month from the date of travel 100% refund with administrative charges.
2.Less than one month but more than 10 days 50% refund with no administrative charges.
3.Less than 10 days but more than 3 days 25% refund with no administrative charges.
Excursion fare(15% discount for round trip)
1.75% refund, tickets cancelled more than 30 days from the date of travel.
2.50% refund, tickets cancelled more than 10 days and less than 30 days.
3.25% refund, tickets cancelled prior to 3 days from the date of travel
Tour Cancellations
Land Costs
a) Within 45-30 days from the start of programme- 90% refund
b) Within 30-15 days from start of programme- 65% refund
c) Within 15-7days from start of programme- 35% refund
d) Less than 7 days or without notice/after arrival in Bhutan – No refund.
The difference of surcharge in case of a cancellation by one member of 02 Pax should be charged on the member who has cancelled.
There will be USD$100 deduction as administrative fee for all cancellation irrespective of a group size if the tour been booked and paid for even if the cancellation is before 45 days.
Tours & Trek programs disrupted by forces of nature such as bad weather will not be applicable for refund. Instead the company, after discussions with the guests/group leader will arrange for alternative programmes for the full duration of the stay in Bhutan. No refund permitted for tours and treks if client’s wishes to leave Bhutan on medical grounds before date of departure as mentioned in the itinerary. Also early departure from the trek because of weather conditions and on medical ground disrupting treks, the tourists must however bear the costs of food, accommodation, transportation, and other services required.
Trip Insurance
Touring and traveling in Bhutan have inherent risks. You must have your own personal medical insurance and we strongly recommend purchasing some additional travel insurance. Silver Dragon Adventures suggest-. If you have purchased trip insurance please keep a copy of your insurance with you while you travel and please send a copy to Silver Dragon Adventures if you would like to have one on record in the event of an emergency.
Delayed Arrivals
There is no charge for delays in arrival and departure because of weather conditions disrupting flights or road blocks. The tourist must however bear the cost of food, accommodation, transportation, and other services required.
It is highly recommended that you purchase travel insurance prior to travel.